[Resolved]  Electrolux — Shocking service and cheating by the service dealer

Service Dealer- Peral Home Care, Dwarka Sector-7 is not able to rectify the problems in refrigerator since Oct-2008. infact they took our regrigerator to their service center and got it back in a dilapidated condition. Infact, the legs to the refrigerator were missing, replaced the big compressor with a small one and there were lot of scratches in the inside of the body. Attached a new gas pipe by piercing the body, due to which the water flows on the floor through out the day causing a lot of trouble.Charged about Rs.2,500, but the problem is still persisting. After experiencing this shocking diplay of after sales service, I think I will not buy a electrolux/ kelvinator product in my life again. And i am forced to move to a legal forum for protecting my rights.

Looking forward to your help before moving to the legal forum!

Thanks & Regards
Ashish Pasricha
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Shocking display of After sales service by Electrolux Service dealer- Pearl Home Care, Sector-7, Dwarka

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