Electrolux — Not attending the Complain | |
Dear Sir, I had purchase a Electrolux Refrigerator on 01.10.2005. I had lodge a call on 12-13 days back and problem not being sorted till date. Call no 6k[protected]contact no [protected]). For your information service centre claiming Rs.1600 for repair purpose of compresure which is under warrenty and that also happned 8-9 days a ago. Request you to please attend immediately My purchase invoice no 6337 Dt 01.10.2005 (Great Eastern Appliances Pvt Ltd) Regards arindam Was this information helpful? | |
 2 Comments | |
Comments
dear sir, i would like 2 inform u dat despite our repeated efforts we are not able 2 get our washing machine repaired since last 2 months, which was within guarantee period.my complaint no .is i 24279, and mr .mishra had attended our machine and had promised us 2 repair it within a week.
Reply
dear sir, listed you will find the no. of complaints made to TekCare India Pvt Ltd., 12 Panditia Terrace, Cal-29, Phone No. 39404040, reg., full cleaning of the window ac( 1.05t), bought in 2007, from Techno-city, Kolkata.
1. No. kol [protected] - attended to, though not for full cleaning. The service provider returned the next day and insisted on getting the job done, though there was a massive power cut then ( 5:30 in the evening) I had to refuse and request him to come again the next day. His response- it will be a fresh complaint then!
2 No. kol [protected]-soon after- Tek Care reports the complaint has been cancelled!
3 No. kol [protected], dtd. 25.06.09, for full cleaning. Assurance of a response within 24 hrs. but no
response or intimation. Hope this can be termed harrassment for possessing a product of a reputed company. Thank you
1. No. kol [protected] - attended to, though not for full cleaning. The service provider returned the next day and insisted on getting the job done, though there was a massive power cut then ( 5:30 in the evening) I had to refuse and request him to come again the next day. His response- it will be a fresh complaint then!
2 No. kol [protected]-soon after- Tek Care reports the complaint has been cancelled!
3 No. kol [protected], dtd. 25.06.09, for full cleaning. Assurance of a response within 24 hrs. but no
response or intimation. Hope this can be termed harrassment for possessing a product of a reputed company. Thank you
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+91 22 6117 1000
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