[Resolved]  Electrolux Fridge — Manufacturing Defect

Address:Gorakhpur, Uttar Pradesh

Dear Sir,
I had purchased Electrolux Refrigerator 285 ltr.( Frastfree D.D.S.F. Model- ozone luxery S.F., SL No[protected] on 26/06/2008 from your dealer- Climate Control, Bank Road, Gorakhpur(U.P.).

-Within the first year only it stopped cooling. The dealer repaired it.

-Again I had to call your service center --Raj Engineering Corporation Mohaddipur, Gorakhpur twice in three yearsand paid total of Rs. 3900.

-Now again for last one month it has stopped cooling. Your service engineer came and told that gas is leaking from a pipe inside fridge and this can not be repaired. This is a manufacturing defect.He also told me toget it repaired from outside and a pipe outside fridge would be installed and then Gas would be filled and I need to pay Rs. 4000 for that.
Sir I am a retired senior citizen and I do not have that much of amount to buy a new fridge or get it repaired as suggested by your engineer.
Therefore I request you to kindly replace my fridge.

Thanking You

Heera Singh
307, Gokul Appartment,
Humayu Pur North,
Gorakhpur(U.P.)-273001

Mobile- [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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electrolux fridge — not working due to manufacturing fault

The Vice President (Marketing)
M/s. ELECTROLUX KELVINATOR LTD
Global Business Park, 3rd Floor,
Mehrauli - Gurgaon Road,
Gurgaon - 122 002 (Haryana)
Fax :[protected]/98
M O S T U R G E N T

Sub : Repair/Replacement...ELECTROLUX fridge

we have a fridge(electrolux-Kelvinator was not working - cooling not functioning properly due to manufacturing defect )
we request you to do the needful on immediate basis.
we Would highly appreciate your quick action on this.

thanxs

pls mail me

electrolux fridge — faulty p.c.b

bought an electrolux fridge 5 years back. since then it is giving problems.add to this pathetic services given by the company. Recent complaint no. is DEL [protected]. company on knowing about a.m.c told that pcb will be repaired. though previously they were telling that a new pcb needs to be put

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