Electrolux — no cooling
Jamshedpur, Jharkhand, India
There is recurring problem of cooling in the refrigiration. After many complaints and follow up the service personnal from the servcice centre and repaired the refrigerator. But again it gone bad and service centre takes 4-5 days to analyse the problem and then searches for the component to be replace and then testing is done for the proper operation of fridge. For all these I have to take the fridge to the centre which is 10 kms away and all costs should be borne by me. What is this customer care. Elctrolux may be aggressively marketing their product but their service to customer is very poor. Still I am suffering from faulty fridge in this peak summer. i have paid Rs. 5000 for repairing ten times
SERVICE CENTRE -- FREEZEPOINT JAMSHEDPUR(JH)
PH NO. [protected]
[Apr 15, 2014] Electrolux India customer support has been notified about the posted complaint.
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