[Resolved]  Electrolux Kelvinator Refrigerator 235 Premium — Refrigerator not working

Dear Customer Care Manager,

Our Kelvinator Electrolux 235 Preminum refridgerator, Sr. No. 34716517, purchased on 20 March 2004 from Rawat Brothers, 1583, Sadashiv Peth, Pune 411030:

Problem: No cooling.

Complaint Nos.and detals of action thereon:
(1) 900IG08B29114: Change of Compressor, change of gas and one stabilizer fixed at our cost.

Result: Working did not improve

(2) 900IG08D16000 dated 26 April 2008: No response.

Several informal complaints lodged with Shri. Tanksale: Cell No. [protected], Shri. Vinay Singh Cell No. [protected] and others. Response -- nil.

At present the freezer is working but the lower compartment is not.

Please help urgently or we may have to take some legal measures.

With regards,

Yours sincerely,
L. N. Bapat