[Resolved]  EPF BANDRA — EPS Amount has not been credited to my account

Address:

Mumbai City, Maharashtra

Dear Sir/Madam,

Below mentioned are the details of my PF account:

PF No : MH[protected]
Name: Dipak Kumar
Previous Organisation: Patni Computer system
Emp No : 25384

As per the information provided by RO office, final settlement of my claim was processed via NEFT to for credit of Citibank Na, MUMBAI A/c no. [protected] as per below details:

Cheque No.-958016
PF Amount: Rs 28039
EPS Amount: Rs 13961
Date:[protected]

I have received PF Amount of Rs 28039 on 14th OCT-10 but have not received EPS amount Rs.13961 to my citi account.
I have raised a grievance case ROBND/E/2010/03667 to RO officefor the same.They replied as below:

"Dear Sir/Madam,
This is with reference to your Grievance registered vide Registration Number ROBND/E/2010/03667.
It is informed that after processing your grievance,the following action(s) has been taken:
Your application is at final process of settlement, will get done very soon through NEFT PF - Rs. 28039/- EPS - Rs.13961/- will be forwarded to your banker Citi Bank, A/c no. [protected],NEFT Code CITI0100000, Mumbai branch Complainant is requested to kindly check with banker"

When I tried to contact my Citi bank they were saying that they have got only PF amount which is already credited to my account.

Again I have raised another grievance case ROBND/E/2010/05798 to RO officefor the same and I have got the same reply.

I am really frustrated now because it's been more than 6 months of the status and I don't where is my money.

So, I kindly request you to help me out in this situation.

Thanks & Regards
Dipak Kumar
Cell: +91-[protected] / +91-[protected]