EPFO — Immediate Help Required - Claim of PF (Complaint against EPFO - Gurgaon) !!!

Address:

Haryana

Hi Team

This is my third mail for the same issue. Please help in getting the same resolved at the earliest and I hope that at least this mail of mine will be read and will be replied. I have not received a single reply on the mails sent below.


Employee PF A/C Number: GNGGN[protected]
Name: Gaurav Parashar
PAN No.: ASZPP8526D
Name: Gaurav Parashar
PF No. GN/GGN/10640/39589

Initially, I made a request for PF Claim. This was done after submitting the attested docs and form provided by my previous employer (IBM - Gurgaon). The status on your tool showed as account settled however was not transferred to the account. After a long follow up I came to know that the same has been rejected as I gave the account number for a Joint Account, which was not acceptable. I was then advised to file a fresh claim request.

I followed the same process of getting the form and the docs attested by my previous employer and ensured that I gave correct details with my individual account number. I am still waiting for the transfer and it has been more than a month that I have been waiting for the transfer, against my fresh claim request.I required this money for some emergency and the same has not been taken care.

I would also like to share my grievances on the support provided by the EPFO - Gurgaon. The most inefficient team that I have ever seen and purely a bunch of irresponsible people in the office. No matter you call the office the entire day, you would never be able to get through the PRO. The number is either busy or rings and ends with no answer. And in case one gets through to some of the number then you will just be asked to try different extensions.

For the reference I am attaching the screenshot of the calls made to the office and no one picked even a single time.

[protected]
[protected]
[protected]
[protected]PRO)
[protected]PRO)

I hereby, with folded hands, request you to please look into the same and shall get the necessary actions taken.


The level of frustration is not exactly the delay but is for not being assisted properly. I am unable to get the proper information on the process and on the status... Please help as I need this money urgently now...

I DO NOT KNOW WHOM TO CALL... PLEASE ASK THE CONCERNED PERSON TO CALL THE UNDERSIGNED ON [protected]

Please help this helpless Indian.

Thanks and Regards
Gaurav Parashar
Contact No: +91-[protected]