[Resolved]  Evm Honda Service Centre, Cochin, Kerala — Bad service quality , irresponsible behaviour of the staff , non replacement of the faulty ones.

Address:Kerala

My name is Prasanth.Shankar as i am working in a marketing field i use to travel a lot of min 200 kms a day. For the usual service of my honda unicorn bike (KL 39- A -1383) i use to consult with the evm service people but their way of dealing with the customer is very bad, the quality of the service is also very bad. On 23/07/2010 i had given my bike to the service people for claim and service but till today 1/07/2010 i didn't received my bike serviced. But they were agreed to deliver the bike on 31/07/2010 now they are telling that the availability of the spares is the reason. At the time of service it was no communicated to me about the lack of availability of the spares. Kindly check with the evm honda service people to avoid these kind of delay. The prime important thing of the EVM honda service centre is that the way of dealing with the customers is very bad, the advisiors who are dealing with the bike are not from a automobile background also.
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Aug 13, 2020
Complaint marked as Resolved 
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My name is Jayan V as I am working as a field worker For the usual service of my honda CB Twister bike (KL 17-G - 2648) I use to consult with the evm service people (Muvattupuzha) On 25/05/2010 I had given my bike to the service people for 1st. service and request for rectifying the slipping of gear and not working fuel meter but till today 28/09/2010 i didn't rectify the same. they are telling that the non availability of the spares !!! that is not a matter of a consumer. After III Service the Mailage of this veihicle fall to 50 Km/Lit. they were also failed to give me the basic accessories like tank cover etc. and.the quality of the service is very bad. At the time of Purchase it was no communicated to me about the lack of availability of the spares. Kindly check with the evm honda service people to avoid these kind of delay.as a consumer i am not laible for suffering this kind of fault/irresponsabilty and right enjoy the product full satifaction due to full payment that you ask. The prime important thing of the EVM honda service centre is that the technicians who are dealing with the bike are not from a automobile background / and properly trained. If you are not able to rectify or replace the veicle immediately I will forced to move legally
my Phone no.[protected] or[protected]
the service manager (EVM Honda - service centre -Muvattupuzha) told me the faulty fuel meter replaced but it is out of order till now. and the gear box complaint and the mailage problem is not solved. The manager told me to approch with the veihcle to vayttila service centre with my own expense !!! (what a pitty). Dear sir It is sorry to say that Iam very dissapointed with your service and the veihcle since last six months
My name is suhas.i have been getting bad service from evm honda stafs.i have given my bike for service(KL.07 .BJ.2416) as well for claim towards the parts like TANK, LEFT SIDE COVERG, AND FRONT MASK.By the time i was told that all the parts were available except tank.Now they are saying that parts are not available.stafs are not even respose for my questions.he was not even looking to my face.i use to travel a lot daily hence please do the need full as soon as possible.
Thanks&regards
suhas
email.suhaskb.[protected]@gmail.com
[protected]

EVM Honda — Bad service

EVM HONDA SHOWROOM AND SERVICE CENTRE PIRAVOM, ERNAKULAM, KERALA.

Poor service. irresponsible labours and officers. Bad service... no spare parts...

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