[Resolved] Evm Honda Service Centre, Cochin, Kerala — Bad service quality , irresponsible behaviour of the staff , non replacement of the faulty ones. | |||
My name is Prasanth.Shankar as i am working in a marketing field i use to travel a lot of min 200 kms a day. For the usual service of my honda unicorn bike (KL 39- A -1383) i use to consult with the evm service people but their way of dealing with the customer is very bad, the quality of the service is also very bad. On 23/07/2010 i had given my bike to the service people for claim and service but till today 1/07/2010 i didn't received my bike serviced. But they were agreed to deliver the bike on 31/07/2010 now they are telling that the availability of the spares is the reason. At the time of service it was no communicated to me about the lack of availability of the spares. Kindly check with the evm honda service people to avoid these kind of delay. The prime important thing of the EVM honda service centre is that the way of dealing with the customers is very bad, the advisiors who are dealing with the bike are not from a automobile background also. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
My name is suhas.i have been getting bad service from evm honda stafs.i have given my bike for service(KL.07 .BJ.2416) as well for claim towards the parts like TANK, LEFT SIDE COVERG, AND FRONT MASK.By the time i was told that all the parts were available except tank.Now they are saying that parts are not available.stafs are not even respose for my questions.he was not even looking to my face.i use to travel a lot daily hence please do the need full as soon as possible.
Thanks®ards
suhas
email.suhaskb.[protected]@gmail.com
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Thanks®ards
suhas
email.suhaskb.[protected]@gmail.com
[protected]
my Phone no.[protected] or[protected]
the service manager (EVM Honda - service centre -Muvattupuzha) told me the faulty fuel meter replaced but it is out of order till now. and the gear box complaint and the mailage problem is not solved. The manager told me to approch with the veihcle to vayttila service centre with my own expense !!! (what a pitty). Dear sir It is sorry to say that Iam very dissapointed with your service and the veihcle since last six months