[Resolved]  Exide Batteries — NO receipt or any other service back up

Address:

Mumbai City, Maharashtra

We (Orion Nissan) are authorized dealer of Nissan . Customer complained about the starting trouble and we found the battery faulty. Also called the batmobile service and got the written confirmation.we were given the address of the main office in Vashi and we have given the battery for replacement . we are not given any kind of receipt or any kind of writing confirmation on this. I fail to understand what kind of service is this. tomorrow if they deny of not receiving the battery where would we complain.Being such a big brand and we also as a main dealer are not getting any kind of service battery for the same how do we convence the customer that exide is not giving a authorized dealer a service battery.

There have also tried calling the seniors of exide batteries but no one is picking up the phone.