Exide Battery — New battery faulty in 20 days

Address:Indore, Madhya Pradesh

21/Feb/2013

Dear Sir,

I have purchased A bike bullet classic 350 on 13/02/2012 in which Exide Battery was there.
On 17/01/2013 my battery collapseed for which i approached to ur dealer BATTERY WORLD.
they processed the same and gave me new battery ON[protected].
yesterday again the new battery provided by the EXIDE company drained and today i visited same shop they gave no of Mr. Pal of EXIDE ([protected]).
now my vehicle is out of warranty on[protected] but my point is how can a new brand battery collapse in 25 days
its dose"nt suits your company image i request you too look into that matter

Mr pal says its out of warranty so company is not responsible for it.This is destroying your reputation.

The battery which I have got is not charging properly from the date of replacement. I contact with the said dealer and told him the problem. He charged me Rs. 100/- for his service charge as battery is in guarantee period. As there is no fault from my side. As battery is not charging properly. He also says if I send battery to company for replacement you have to pay Rs. 450/-. He is not providing any kind of service to me I have visited his shop lot of time. .



I request you to kindly look in the matter and instruct your dealer to replace or repair my battery immediately with any delay or you send me your concern staff / technical person to check the battery.

Hoping an early reply in the above matter.

Thanks

From:

SANDEEP SOMANI
[protected]
INDORE
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Battery — Faulty battery

Dear Sir,
I bought an exide tubular battery in August 2008 for my inverter. Within a couple of days I realized that the battery is not charging my inverter properly. I complained it to the dealer, but the dealer was reluctant to accept my views. I told him that there is nothing to believe, he could see it by himself. After repeated persuasion, I was able to send the battery back to the dealer.

The battery was with the dealer (or with the company, I don’t know) for nearly 4-5 months and in December 2009, I got my battery back. It was only a couple of days again when I realized that nothing had been done with the battery and it was not working properly. It has been 3 months now, but I am really fed up with all these, completely exhausted.

Please suggest me what can be done.

Rahul
s/o Shambhu Sharan
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W.Champaran
Bihar-845101

Attachment: relevant documents.

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