Comments

Dear sir,
I purchased Exide inverter battery (IT 500-IC9-20258c) on 14th APL 2009 from “SHAKSHI ENTERPRISES” Betiahata Gorakhpur. “SHAKSHI ENTERPRISES” got it from S.S.TRADERS Betiahata Gorakhpur the authorized dealer of EXIDE.

Since the battery was unable to function even in winters so after many complaints it was finally taken by MS “SHAKSHI ENTERPRISES on 15th March 2010 without any replacement & got serviced by S.S.Traders, the authorized dealer of EXIDE & given to me on 15th April 2010.

After one day it again failed so on the advice of MS “SHAKSHI ENTERPRISES" I changed the inverter & purchased IGBT 850 VA Kevin inverter at a cost of Rs 5000/-
But again the world famous EXIDE TUBLAR was not functioning well.

In the mean time someone from Varanasi told me to redeposit the battery to S.S.TRADERS but due to cardiac problems I was able to deposit the battery on June 28, 2010 again without replacement of service battery.Its present backup time is only 15 to 25 minutes for two fans only.

Can I hope for earliest replacement ?
.
Yours truly,
P.B.Singh
107-pragati vihar geetavatika gorakhpur 273006
Phone[protected] Mob-[protected] / [protected]
Email id: [protected]@yahoo.com , [protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Exide Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    927
    Pending
    0
    Resolved
    299
    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
    View all Exide Industries contact information