Expressit Courier — very bad service from ExpressIT courier

Hi,

Last week i was expecting a courier (credit card) from ICICI bank and they dispatched it through ExpressiT courier.

The delivery boy cam to my home asked fro the proof. she showed the BSNL bill but he did not accept that and talked to her very rudely and left. He returned it to the ICICI bank.

i had to Talk to the ICICI bank again to re dispatch it to me one more time.

This week, i was expecting my PAN card from NSDL. In the intimation they said it was couriered it on 31 march. today is 7th April. But till now i have not received my PAN card. When i contacted the Chennai customer service, they ask me contact me the Adyar branch. I did contact them, no one is picking up the phone. I again contacted the chennai customer service. this time they say, the people must be out in the field and that is the reason no one is picking up the phone.

i fail to understand how these people getting contracts from big companies like ICICI and NSDL.

make a note of their service.