Expressit Logistics Worldwide Ltd — Undue delay

Address:

Andhra Pradesh

Dear Sir,

I applied for my PAN card and my number was [protected]. It was being delivered by Expressit Logistics Worldwide Ltd.

First of all with much difficulty I got the phone line to talk to the Hyderabad office person, a lady, who told me that they don’t provide service to my location as it is very far. Jeedimetla Village is part of Hyderabad city for last 15 years. The lady kept referring part of my address ‘Medchal Road’ (which is 15 km away from my address) for which she said their company didn't provide the service. The card supposed to be delivered on 5th of Feb and I reasoned that due to weekends they may send by Monday. The lady very carelessly told me that I would get it by Tuesday 8th evening. What supposed to be delivered by next day takes four full days and that too in Hyderabad. This is the service Expressit Logistics Worldwide Ltd provides.

My complaint is why they are taking so much time when it can be delivered on the same day?
My complaint also is with Tax Inforamation Department of Income Tax Department, Government of India why they charge us so much and then don't deliver the service (using such hopeless courier service)?

This is also Incredible India! Credits to TIN-NSDL and Expressit Logistics Worldwide Ltd.

In service of India.....

Please go back to your business ethics if you have one and do what you charge people to do. And yes, appoint someone who knows the business and not ignorant. I requested the person to help me as I am in urgent need of it and person just doesn’t bother. I don’t understand what type of business you run.