[Resolved]  Ezone, Kolkata — Don't buy from EZone

I could not agree more with you. The Service is Callous the attitude indifferent and the Awareness Appallling to say the least ...

Yes. eZone Kolkata is pathetic, they will be friendly with you till the time you pay them te amount for the product bought, once you've bought it, they will just forget about the delivery & installation of the equipment. Continuous follow-ups, delay in delivery & installation, physical & mental harassment are all the gifts you'll receive from this place.
I bought a Samsung AC with complete down payment coz they convinced me that buying on EMI will take time & the verification & other things could be delayed, unable to bear the horrible heat of Kolkata, I agreed to buy on down payment & they agreed to make the delivery & installation within 2 days. I am still waiting for the delivery, forget the installation, no confirmation calls have been received by me, although I kept following up with them, but nothing happened.
Its a pathetic experience...

i agree with you guys. i was sold an used HP Pavilion Computer loaded with all sorts of songs and videos.the showroom guys had loaded all sorts of crap in it. Also, no one came for the installation inspite of repeated assurances. These guys are disgusting!

Ramjit Ray
[protected]

i do agree with the above mentioned complaints, The price is not at all less than others rather more than other outlet or showrooms of the companies itself. They r just making a fool of every body out here.
( The kolkata E-zone )

I fully agree with the comments against E-zone, Kolkata, especially Mani Square outlet. I had recently bought a Sony video camera, on reaching home I found the pictures getting blurred when attached to TV. I complained to the store next day. To my utter surprise they asked me to go to Sony repair Service centre with the complaint. Can you imagine, a defective product is sold and then the customer is asked to visit service centre? This can happen in Kolkata only!!!

I am 100% sure that the above complaints are genuine. I had a bitter experience with E-Zone, Bhowanipur an year back [April'08]. I bought an LG window AC from them with free installation and after making the payment through my credit card, they said the AC machine can be delivered only after two days as the installation people, with whom they have tie up for free installation, are not available for 2 days. If I want the AC tomorrow itself, I have to pay the installation charges so that they can arrange someone else for installation. Then I agreed for delivering and installing the machine after two days. After two days when I contacted them to equire about delivery and installation, they said that the model I selected is not available and it will take another 3-4 days to deliver the same. By frustration I asked them to pay back my money and to my surprise they said that it will take minimum one month to credit the amount back to my credit card account since I have made the payment through credit card. Then I thought of waiting for another 3-4 days as I had no option. And after more than a week they delivered the AC at my home and I was compelled to pay the installation charges otherwise I had to wait another 3-4 days to get delivery of the same. MY SUGGESTION IS, DON'T BUY ANYTHING FROM E-ZONE, OTHERWISE BE READY FOR THE HARRASSMENT !!

thanks very much...
you people saved me...
i was supposed to buy laptop there !

thankx once again

thanks alot guys...i ws plannin 2 tak a laptop 4rm there

I fully agree with him as I have booked a LCD 32inch on 16th Aug, 09 on discounted price and made full payment to them. They have assured that LCD will be delivered within a week but till 30th Aug, 09 it has not been delivered to me. On asking they give many excuses and always ask for more time and now saying will deliver by 5th Sept.09. It means they are just fraud and do business with the public money by taking full booking amount during various discount offers sessions and after a month or so when they are hard press they give delivery or refund. If such happens with me i will go to consumer court and its my advise to write me your complaint about it to me through email so that we all togather can take action against Ezone bluff tactics. My email is rksingh08(at)in.com

Thanks for uor coments and advice.i was planing to buy a playstation3 from there.they r really disgusting

Thanks guys for saving me from this bitter experience. I was thinking to buy a music system from there today, so was exploring on internet. It seems to be same way of doing business as club mahindra. They do the same thing, take money from customer with lots of promises and then forget you. We've to share more such experiences with each other so save ourselves.

really is e-zone like this????
i was about to buy a LCD tv today only...thank god i looked up this site...
to all u guys...THANKS A LOT FOR SAVING ME...

Wow..was planning to buy one home theatre and lcd tomorrow..and just came up with this..thankz a zillion guys for saving me too...thanks

Their attitude is reflected in the weiry voice of their answers to any qyery, if at all you manage to catch them up in the mobile numbers PUBLISHED in the newspaper. For three consecutive days they asked me to call tomorrow for an information on a canon DSLR 500D.

THANX !!! ALL !! I was about to BUY a LAPTOP from there.. BUT NOT NOW...

Hi..Thankz all of you.. I was about to purchase a laptop from eZone...
Thaknz a lot...Now i wont buy from here...
Thanks for saving me...

So many people cannot be wrong at the same time. I'll have to but my 29" CTV somewhere else.

Thank you so much guys. I was thinking of buying my AC from e-zone. Now, i know that i should avoid going to e-zone, except, may be to have a look at the prices.

Ezone Electronics, Koramangala — Free Gifts

I purchased an LG GL-548YTX4 Refrigerator paying Rs. 43990 from Ezone Koramangala on 27th September 2009. When I asked for a lower price, they said the price is already discounted but this price includes a container set worth around Rs. 2500 that will be delivered along with the refrigerator. The container set did not come along with the refrigerator. The company said it has to be delivered by the dealer. When I checked with the store, they said it is Out-of-Stock but they will call me when stocks arrive. It is 20 days already. I am still waiting. It is also so difficult to get through to their store telephone lines. If I get through to their store, getting through to the Refrigerator department is next to impossible..

The store then calls me to say that it is still not available. Whenever it comes, I have to again go to their store and collect it...they won't deliver the item...What a slipshod customer service...