[Resolved]  Ezone, Pune — Poor Service and Very fake attitude....totally unhappy with the service and product

Address:

Pune, Maharashtra

Hello All,

It has been very dissatisfied service from Ezone retail store located at Senapati bapat road, pantaloon mall, Pune. I had bought a 37" Samsung LED from them and it got failed during the demo and installation itself, I asked for a replacement to the store manager and from that time this Guys have been faking around with a promise of replacement. They took my piece back and didnt get back for 1 day and then same piece has been delivered.

I have been calling them but store manager not picking up the call and others just forwarding me here and there without any solution, I have been left with the same old box of TV.

I have decided to move to the consumer forum for this grievance. What a low quality of service from Future group. I Really want to warn other people who are planning to buy any products from them it is honestly suggested to not buy any product from this EZone Store.

I really feel Cheated after buying a product from Ezone. They really have a fraudent attitue. I just wanted to spread a word so I am putting this blog on every website so that i can save many people from buying anything fron Ezone, India.

Here is the Advance Receipt number :- [protected]

What the low quality of service CAN SOMEBODY PROVIDE ME THE NUMBER OR CONTACT OF ANY ONE WHO IS THE "HEAD OF OPERATION IN INIDA FOR EZONE". ????????????????????????

WORST RETAIL CHAIN EVER SEEN.

Regards,
Anand Goenka,
Lead - QA
Persistent Systems limited, Pune.
+91 [protected]