[Resolved]  Ezone — Customer Service

Address:

Punjab

I bought Eureka Forbes Aquacare UV Water Purifier FBID: 2563851 online from ezone below are the order details Order Number:[protected] , Order Placed on: 16.06.2010
I received the courier on 19.06.2010. Since then I am following constantly following with Eureka Forbes and eZone to get the water purifier installed.

On 19.06.2010
I called eureka helpline Delhi no[protected] around( 5: 45 PM) no one picked the phone
On 21.06.2010
I called eureka helpline Delhi no[protected] around( 10 AM) , they gave Ludhiana number and asked to contact on.
On calling ludhiana eureka helpline.. they said the product I got is a dealer model, they cant do anything
I also tried reaching dealer helpline no response.
On 22.06.2010.. got a ref no F0137 from ezone( Noida helpline centre") and they ensured the purifier will be installed within 24 hrs.
No response from any one. When I call Ezone they put on call on hold for long and ask for details again and again.
It seems there is no answer to the installation of the purifier.

I tried to look for customer complaint centre on eureka Forbes and ezone site, no link was there.
Calling on helpline no positive response
I even send feedback on ezone. No action observed