EzoneOnline / Nokia 5220 — PRODUCT SHOWING ONLINE BOUGHT AFTER ONE WEEK THEY'RE TELLING PRODUCT IS NOT AVAILABLE

Address:

Gujarat

DEAR ALL,

IVE PURCHASE(nokia gsm mobile 5220) ONE PRODUCT FROM www.ezone.futurebazaar.com on 18/06/2010 ive make payment from credit card
after that ive got mail for confirmation of my order nd ill got u within 7 days u ill get this

after 3 days no docket no received ive called to call centre they have asked me ur product is not avaliable in gujrat warehouse so we r arranging from south it ill took 2 days more

after 7 days of order today ive called them for status they r saying this product is not available now we r offering onether product so this is complitly cheting case

because that day on 18/06/2010 product of Rs 8200 around they have offer me @ 3500 with 60% discount
now they r asking me to replase me product of[protected] range only
but ive ask for product which ive order that i want so thaey have refuse me nd when ive ask them to ill go to consumer forum so he has ask me u can do it we have no problem

what can i do i dont under stand

Thanks

Ritesh Shah
[protected]
Bharuch Gujarat