Comments
I got 2 shawls from fab india at Oberon mall, cochin. I wanted to exchange one shawl.So i brought it back the very previous day morning itself.But the Lady there was so arrongant and she said 'exchanging of shawls is against our rules and if at all u want to exchange u should take prior apponintments'.So i told her that i will call her & take apponiment and come back.But she very rudely told me that even if i take apponiment she wont exchange it.
I really wonder what is the problem in exchanging a totally unused thing to a customer.And more than that customers expect some decency and courtesy from the staff members. I am a very regular customer of Fab India, not just in cochin but to most of the Fab india's in the country right from my college days.(wherever i travel)
This is the end of a loyal customer to Fab India.& more than that i will inform all my friends through mails & whatever means to stop their purcahses from this very customer un-friendly shop.
I really wonder what is the problem in exchanging a totally unused thing to a customer.And more than that customers expect some decency and courtesy from the staff members. I am a very regular customer of Fab India, not just in cochin but to most of the Fab india's in the country right from my college days.(wherever i travel)
This is the end of a loyal customer to Fab India.& more than that i will inform all my friends through mails & whatever means to stop their purcahses from this very customer un-friendly shop.
Looking at all these complaints I am convinced that there is no value for money. We are being taken for a fab ride ! Which is the government department we must complain ? Do they not have checks ?
File complaint in consumer forum for compensation.
File complaint in consumer forum for compensation.
We as Customers expect minimal decency and courtesy from the staff members.