[Resolved]  Fashion And You — Cheating & Lack of Customer Cenricity

Address:Faridabad, Haryana

I would wish to state through this forum, that fashion and you is the most unethical brand to be shopping with on the online shopping forum. They have zero customer centricity. I had place an order.Order Number:2733257 for which i had received a wrong product. They said their could be a technical error and they could not ship the actual product as it was out of stock. I had agreed to an arrangement of the remaining amount to be refunded to me via store credit and was promised it shall be done within 48hrs, however it never happened. I have been following up for over a week now with them, but getting their standard responses. I wanted to bring this in light via this forum so as to advice people not to shop with fashion and you ever again.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fashion And You
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    582
    Pending
    0
    Resolved
    193
    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
    View all Fashion And You contact information