[Resolved]  Fashion And You.com — Money deducted from account - No product delivery

Address:Andhra Pradesh

Hi Team,

It is to bring to your notice that I have placed order for 2 products online on www.fashionandyou.com on 20th Jan 2012.

Money has been deducted from my bank account for both the products however only one of the products is delivered.

The Fashionandyou team neither returns my money, nor delivering the product. They are not even able to give a date by which I can expect either of money or product.

The order number for which I have an issue is: 1349903. I have lost INR 569+VAT on it.

Request your help in solving this issue.

Thanks & Regards,
Rohini
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Rohini,

This is to inform you, order number 1349903 was dispatched in 2 Parts. Part 1 was dispatched on 20th Jan and delivered to you. Part 2 was dispatched on 24th jan, however part 2 was undelivered and returned back to our order processing center. We have processed refund of INR 539/- against this order. Please check with your bank after 72 hours.Also store credit of INR 60/- has been credited in your fashionandyou account. We truly appreciate your relationship with us and hope you will give us a chance to serve you again. We promise you the highest quality standards and cutting edge service in future. In case you have any further queries regarding this matter please feel free to contact us on[protected] or get in touch with us via email ([protected]@fashionandyou.com), Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_[protected] or our Twitter ID (@helpfny).

Warm regards,
Team Fashion and You
Support No |[protected]
Website: Fashion and You
Email: [protected]@fashionandyou.com

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