Fashion And You.com — delivery of wrong size | |||
I have had a positive experience of online shopping before i purchased items on www.fashionandyou.com. order no.1869928. I ordered 2 items to check if this new online portal is reliable one and to my shock i found despite the big advertising promises its "do shopping here at your own risk". firstly i receive only one item and secondly the jeans that i receive is size 24 when i ordered for a 30 size. when the customer care person called to confirm the order i have CATEGORICALLY told him the size should be 30. simply giving back a store credit is going to be of no help. i mean who would like to shop again if you are not going to get again what u have ordered in case u r delivered a wrong item. its not a gambling.. Was this information helpful? | |||
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Wedding saris at unnati avy designer embroidery on beautiful . WE like wedding and Bridal saress very much.
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We Regret for the inconvenience caused to you.
This is to inform you, return has been initiated against order number 1869928.
Refund will be processed after validating the return. Post receipt of the return package, we will proceed to inspect the same. Once approved as an eligible return, we will issue your refund cheque of INR Rs:2199. If however the return is found not eligible for refund, we will courier the same back to you. Due to our business model, we do not hold stock, and therefore we are unable to offer exchanges. To know more about a return process, please click on the following link <http://newms.fashionandyou.com/return.html> We truly appreciate your relationship with us and hope you will give us a chance to serve you again. We promise you the highest quality standards and cutting edge service in future.
In case you have any further queries regarding this matter please feel free to contact us on[protected] or get in touch with us via email ([protected]@fashionandyou.com), Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_[protected] or our Twitter ID (@helpfny).
Warm regards,
Team fashionandyou.com