Address: | Bangalore, Karnataka |
Hope Pearl Uppal and Harish Bhal is reading this with thousand other FB users..
Order#2637929, Dispatched on 23rd Nov, Not yet delivered. Contacted your support(28th Nov thru your website and 2 Dec thru phone) only received Pathetic customer service. The at the other end was useless and needs to be fired. I would if he behaved the same with my clients - I have worked in Service industry and know what customer service means. His Manager, who never came on the phone even after repeated requests made over 30 min should also be thrown out.
This is bad experience on my return after one similar experience over a year back. Looks like you guys have not learnt anything in the last year but continue with your detirorated service. I read a lot of blogs voicing out poor service offered by your team and maybe should have done so before I placed any further orders.
Pearl/Harish, time to wake up and smell the reality at ground zero, cause if you don’t all you will have is one time shoppers on your sites and will be left online shopping phobia shoppers as your target audience. Imagine running your shop then. Was this information helpful? |
Post your Comment