Fashion And You — Guess watch

Address:

Delhi

I had placed an order for a guess watch on 10th of april 2011 from fashion and you website worth Rs 9100 at a price of Rs 5388 . My order number is 346952. I had made the payment through credit card. According to their policy, they dispatch the product within 3 to 4 weeks. My product was not dispatched as per their policy.
I had called them up every 2nd day, and even mailed them my concern. Everytime I am told that the product would be dispatched in next three days with the assurance. Post three days when I call up for the product, they again buy time. Its been more than 15 days of my 1st complain. Still I have not received my product.
When I ask their associate to connect me to their manager so that I can get some sure answer for my product. Their seniors dont even bother to answer their genuine customers.
Post 50 days of making a purchase, they are saying that they cannot arrange the product for me.

I had wasted my time and money for following up for the product.

I am not interested in my getting my money back, i wan tthe product.

Same goes with their suppliers, when they cannot arrange the product why do they put it on sale.
I also would like to put a complain for their Guess watch supplier.

Sumit Gupta
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