[Resolved] Fashion And You — Partly delivered the order and now not replying properly | |||
The company sells various products online and put some products for INR 0 sometimes for promotion. On 12th May 2011, I got 3 bottles of Ferrari perfume 125ml in the same offer. order no. 419071. on 13th May 2011, I received a confirmation call from the company for 3 bottles. I have the message over cell phone stating that the order has been confirmed. On 26th May I received the courier having just 1 bottle with invoice mentioning 3 bottles. I took delivery as returning stands order cancelled. On contacting, they agreed that they have delivered only 1 bottle and can't deliver the other 2 as there was some technical error with the site while ordering. I have never been communicated about this between the date of order and the communication I started. Neither there was any such information displayed on site. And now not properly replying to mails. I have the screen shot of the order which is mentioned by the company as delivered. Complaint no. 76359 Kindly Help Thanks and Regards Ankit Gohlyan [protected] Company details Fashion And You Corporate Office Smile Group Building Plot No-426, Second Floor, Phase-III Udyog Vihar Gurgaon, Haryana Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I thank the forum for taking my issue seriously and getting it resolved earlier than I thought. I also thank Fashion and You for understanding their responsibility and delivering the products. Hereby, I would like to close the issue.
Regards
Ankit
Regards
Ankit
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+91 124 412 5000
+91 124 490 9400
Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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Sorry for the inconvenience. As discussed, your other 2 Ferrari perfumes were dispatched and delivered at your place. We wish you have a good shopping experience henceforth at Fashionandyou.com
Thanks,
Fashionandyou Support