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Fashion And You

Fashion And You — Wrongly charged for transactions not done by me

Address:Maharashtra

I have been charged for 3 transactions on 22nd September 2011, by the online shopping website Fashionandyou.com. Although i am a registered member, these transactions are not done by me. I am based in Mumbai and the company in Gurgaon so i cannot go personally to their office. Despite repeated phonecalls they only keep saying that they will revert in 72 hours but its close to a week since the incident and i have got no solution or even a simple revert from them
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Dear Aparna,

Apologies for the inconvenience. We were unable to check on your issue as you have not mentioned any specific order details in the above complaint. Please help us with the order no.s of the above mentioned orders so we can solve this issue as soon as possible.

Thanks and Regards,
Fashionandyou Support.
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    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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