[Resolved] Fashion And You — Sending a Refurbished product | |||
Hi. I had ordered for a Blackberry Storm 9530 at Fashion and you.com There was no mention that the product would be refurbished or Used. When I called the customer care of the deelaer mentioned on the bill, they give no response. I want my money back. I require a brand new handset not a Refurbished one. I verified with so many mobile dealers in mumbai and they say that the handset is Used. Send my money back. Otherwise I'll sue you. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved | |||
 8 Comments | |||
Comments
Never heard a worst ranting than this. I am a regular shopper at fashionandyou.com and I refuse to believe you in this case. My brother received the same phone, Blackberry Storm 9530, from fashionandyou.com two days back. The phone is in mint condition and is not refurbished. Fashionandyou.com conducts a thorough quality check on all their products before shipping. These are some really serious and allegations.
Reply
The phone's steel finish has become black. Do i consider this as a BB fault?
@Amy05: We cannot track your details withour your order code. Please provide youur order code or your email id so that we can connect with you and resolve your issue.
Please write to [protected]@fashionandyou.com or contact us on our customer acre no.[protected].
Thanks!
Team Fashion and You.
Please write to [protected]@fashionandyou.com or contact us on our customer acre no.[protected].
Thanks!
Team Fashion and You.
sending you a mail wid images of the fone.
Dear Amy05,
We cannot track your details without your order code. Please provide your order code or your email id in a comment here so that we can connect with you and resolve your issue.
Please write to [protected]@fashionandyou.com or contact us on our customer acre no.[protected].
Thanks!
Team Fashion and You.
We cannot track your details without your order code. Please provide your order code or your email id in a comment here so that we can connect with you and resolve your issue.
Please write to [protected]@fashionandyou.com or contact us on our customer acre no.[protected].
Thanks!
Team Fashion and You.
Fashion and You — fake or refurbished phones
i ordered a phone from fashion and you website and i received it in some weeksthe phone's IMEI number is not same as it is on the box
trackball light is not working and had some 3rd party softwares already installed
clearly shows its a refibished phone or something else please ant one can help becaose i paid a lot of money
Dear Dishak,
Apologies for the inconvenience. As you have not mentioned any specific order details in your above complaint we were unable to identify the issue. Please help us with the order number so we can identify and resolve your issue as soon as possible.
Thanks and Regards,
Fashionandyou Support
Apologies for the inconvenience. As you have not mentioned any specific order details in your above complaint we were unable to identify the issue. Please help us with the order number so we can identify and resolve your issue as soon as possible.
Thanks and Regards,
Fashionandyou Support
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