[Resolved] Fashion And You — my money not returned to me

techaryan

from Jaipur, Rajasthan

Address:

Gurgaon, Haryana

I purchased a product(wrist watch-LAFUMA) which was not at all appealing and justified as per price.It was defective as well as cheap imitation of luxury watch brands,due to which I requested company to take back the faulty product and refund money.The company(fashionandyou.com) credited my account with that amount in the form of promotional voucher which also had expiry date.
Now that the voucher has expired and company is reluctant I have repeatedly requested them to refund the due amount with cheque or credit my account with them with unconditional time based voucher.But the company is very unfriendly and I have now a feeling that my money(INR 1549) has gone,due to so called company policy.

Regards,

Aryan Sankhla

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Fashion And You reviews

View all 582 Fashion And You Reviews

Comments

Fashion And You Customer Care

from Pune, Maharashtra

Verified Support

Dear Aryan,

Apologies for the inconvenience caused. Regarding your order no. 123456. The issue has been resolved. We are really sorry for the hassles you had to go through and hope that you will give us another chance to serve you better in the future. For any further queries you can get in touch with us via email ([protected]@fashionandyou.com) or you can also get in touch with our Facebook support Tab (https://www.facebook.com/fashionandyou?sk=app_[protected] or our Twitter ID (@helpfny).

Thanks!
Team fashionandyou.com
Support No |[protected]
Email: [protected]@fashionandyou.com