Fashion And You — No update on the status of refund

This is about the irresponisibiity these guys are showing in regarding of my order 2967155 It's been 15 days that I have sent the product back and there's no update till now This was once my favourite online shopping website but not any more.I have sent the product back and I dont understand why are they are postponing the proceedings...I want my refund or the store credit back or I am going to take a legal action.Fashionandyou very disappointed with what you are doing....
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