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Fashion And You

[Resolved]  Fashion And You — Very Poor Customer Experience and Service

Address:East Delhi, Delhi

Hello Everyone,

I warn you to buy any product from Fashionandyou.

These guys will never deliver your product and have a very very poor customer service. They will never call you back , speak again again that thier system is not working , make you wait on hold for 30 minutes , wont make you speak to supervisor because he/she is busy taking photo shoot in undergarmets perhaps which will come in the email and sms next day.

The worst site to shop for. Take my word. My order number is 349636 and i am still waiting for my products after 40 days of order. Now that my money is stuck. i am helpless.. but still i think this platform will itch their asses and will rather give them a notion to switch their business down and open a undergarment shop on road in Chandni Chowk.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear @4daxis,

Apologies for the inconvenience. We have pushed a store credit of Rs. 299/- in your fashionandyou account.
We regret the hassle you had to go through and hope you will give us another chance to serve you better in the future.

Thanks and Regards,
FashionandYou Support
Reply
I have not received any credit, even if i receive, the complaint stands same
Reply
my mail is [protected]@valyoo.in
Reply
Dear Amit,

Apologies for the inconvenience. Please mention the order no. of the above mentioned order so we can settle this issue as soon as possible.

Thanks and Regards,
FashionandYou Support
Reply
I dont need anything from you all extra.. I hate shopping from Fanshionandyou or deals and you ..
Reply
Dear 4daxis,

Apologies for the inconvenience. Your order no 349636 was dispatched on 27th May. Part shipment was done as one of the product was not available. A store credit of RS.299/- on 10TH June 2011.

Thanks and Regards,
FashionandYou Support
Reply

Regarding the refund

The refund I applied for has still not been processed and when I dial the customer care number, they always put me on hold and never pick up.
Reply

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    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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