[Resolved]  Fashion And You — Non Delivery of Product

Address:South Delhi, Delhi

I have placed an Order with fashion and you on 5th May 2013, they claimed that they have delivered the same to me on 14th May 2013. However I have not received the product. I have called up the customer service team to log a complaint against the same arrange for proof of delivery from courier service from the courier vendor, which they are unable to do so till date.
They have given me one complaint no: 3053427
and i have spoken to Ashutosh, Ritu, Charandeep and Nitin, who failed to answer my query up-to my satisfaction level. The Manager Nitin has even disconnected my call when I asked him to raise the complaint again or if possible to escalate it.
Its not the first time i have faced issue with them, with every delivery there is some or the other issue.

Request you to please intervene and help find a resolution to the same.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fashion And You
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    582
    Pending
    0
    Resolved
    193
    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
    View all Fashion And You contact information