Fashion And You — Only partial refund issued

Address:Mumbai Suburban, Maharashtra
Website:www.fashionandyou.com

I ordered 3 automatic soap dispensers from fashionandyou.com which was delivered to me in due time; upon checking I realised that the items were defective.
I immediately notified the company and a reversal was arranged for the same.
I returned all the three items in the same box package as received, date of return: 30.05.2013.
After a few days they issued me a refund only for a single item instead of three.
I have been following up with them since 3 weeks and the only response I get from the company is that they are looking into the matter.
No satisfactory answer or status is being provided with regards to the same.
The recipt received against the reversal is attached herewith.
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    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
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