Fashion And You — regarding product delivery and services

Address:Uttar Pradesh

This is regarding Order Number 2799410 , I placed the order almost a month back received it after 2 weeks, the size of shoe was not correct therefore i returned it which again took a long time ,even after continual reminders I am not given the store credit ,they keep on saying that "The refund shall be processed after the product reaches our warehouse and passes our internal quality checks" since more than a week, Now I cant wait anymore and I need shoes asap, Not even sure that when will I get the amount back and then have to wait another 2 week for the delivery and not even sure that the shoes that I want will be their any more or not.I need my money back on my card asap.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Sadly no responses from fashion and you..not even replying to emails and no update on the refund status..I will suggest every one to stay away from f&y (fashion and you as the services are very poor and you can end up with your money stuck at fashion and you.
this is the mail which i keep getting...


Dear Mayur,


Greetings from Fashionandyou.com !

We would like to inform you that after returning the product, the amount shall be refunded in the form of store credits in your FnY account. The refund shall be processed after the product reaches our warehouse and passes our internal quality checks.


For any further assistance, please reply to this email or call us at +[protected]AM-7PM).


Regards
Saloni Sharma
Fashionandyou.com - Indulge!
Fashionandyou.com if you are reading this please give me back my money on my card..it was my fault that I bought shoes from your website..

Fashion and You — Regarding redund not provided

This is regarding Order Number 2799410 , I placed the order almost a month back received it after 2 weeks, the size of shoe was not correct therefore i returned it which again took a long time ,even after continual reminders I am not given the store credit ,they keep on saying that "The refund shall be processed after the product reaches our warehouse and passes our internal quality checks" since more than a week, Now I cant wait anymore and I need shoes asap, Not even sure that when will I get the amount back and then have to wait another 2 week for the delivery and not even sure that the shoes that I want will be their any more or not.I need my money back on my card asap., fashion and you if you are reading this PLEASE REFUND MY MONEY BACK IN MY CREDIT CARD ACCOUNT ..IT WAS MY FAULT THAT I MADE A PURCHASE FROM YOU WEBSITE....ALMOST A MONTH AND I AM WITHOUT SHOES
This is the worst site ever, the customer service is useless, their policy is just worthless. They cant even extend my Store credit which is my money, bloody hell. After torturing me since December, They are not able to help me at all

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fashion And You
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    582
    Pending
    0
    Resolved
    193
    Fashion And You Phone
    +91 124 412 5000
    +91 124 490 9400
    Fashion And You Address
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
    View all Fashion And You contact information