Fast Track Call Taxi — Bad behavior of driver | |
Veh ID - 5368,TN22BF7763,Drv.Mob.No -[protected]. Pay as per meter Around 7pm it started when I told the driver to go a way. He replied that his car is new he can't drive. I insisted to go. He started to murmur in bad language. Then I called customer care and complaint his behaviour. They told me to call complaint center. After seeing me complaining the driver told me he ll fulfill what I want and took me into the dark area (tidel park left. Near polytechnic college). As the car turned left from main road I opened the door and jumped out of car. Police was standing nearby saw a car passing them with door opened and enquired me as I jumped out it. I told everything. They took the driver. Then I left the place. I was trying to contact fasttrack customer care for nearly 3 hours for complaining but no response. When I contacted them they simply told we not responsible and cut the phone line. Earlier many times I had bad experience with fasttrack hence I always avoided fasttrack, but yesterday I didn't get any other cab. Very irresponsible answer from fasttrack. Please always avoid fasttrack.Chennai Was this information helpful? | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
936
Pending
0
Resolved
248
View all 936 Fastrack reviews & complaints
View all Fastrack contact information
Booked Indica CAB, doesnt came in time I booked at morning 11:00 am for evening 7:30 pm to koyambedu bus station They given the booking ID after 7 o clock trying to call 100 times seems to be busy 7.25 they gave driver number when i called from other phone driver said hes in other part of the world and he cnnot come and he already informed to fast track they didnt updated in the system all the telecallers are telling the same number and said within 5 minutes cab will come after shouting at 8 o clock they said innova with higher tariff availabe I said for 2 people which i need to pay more for 8 people capacity after that cab never came and i missed my bus to madurai on that day they said they will arrange a cab with in 5 minutes and call back but nothing have come, called over 100 times and no response from telecallers since there is a drizzle in the evening they arranged for better profit i think the numbers i called :[protected] [protected] and many numbers POOR service from fast track