Fastrack — about watch bezel

sir i have bought fastrack 3015AL02 watch on 17 july and on 18 july my bezzal of watch was missing i was go to shop they send my watch to service centre nd said that u take the watch on 10 aug but still i m not get my watch i m so much fedup about ur services i was nt wear a single dy of my watch i have done complain but i will not get complete information plz solve my problem as soon as possible..
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear XYZ,

Steve here from the Customer Relations team. Always here to help!

Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced.

As per our records, your complaint was already registered with our call center/help desk team on12 /08/2013 and the ticket number is as follows 409874. Your ticket would be addressed & closed at the earliest.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].

Sincerely,
Steve
finally i got my fully new watch thanx to all titan team...specilly mukesh sir who will diliver my watch safely to my hand...thanku vry much..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Fastrack
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    936
    Pending
    0
    Resolved
    248
    Fastrack Phone
    +91 43 4466 4199
    Fastrack Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Fastrack contact information