Fastrack — poor servicing of watch | |||
I have purchased a fastrack watch from re known shop Jay watch Co.Bistupur Jamshedpur.Date of purchased is 27/02/2012 ,Model No.9911PP02 .Beginning of the days watch stopped to run,Then servicing was done by the same shop authorised service centre. and told by them that machine was changed.But my watch was stopped again and repeated by service centre. At persent my watch is stop again what can i do..My question is that a reknown company watch how many times stop to run in a year.Please reply me soon .I am a student of class 11. Thanks Sir Aushik Nigam Was this information helpful? | |||
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve