| Address: | Bangalore, Karnataka |
I have faced the same kind of problem today in Bangalore.I booked a cab for 3:30am from GR Tech Park to T.C Palya 2 hours prior to the pickup time.At the pickup time two different drivers called me and asked for my location and after that they never turned up.I called the help desk and someone called Sundar picked up the call with a sleepy voice and asked for my details for four to five times.First he said that he cannot see any booking in his system and after that he suddenly saw a booking from M.G road which didn't make sense to me.When I asked him to escalate the matter to his manager.He said that he will send the cab in 10 mins.I don't understand whether they pay any attention to passenger's time or not.Being a passenger we always book cab so that we cab reach somewhere on time,if that's not fulfilled using these kind of service is worthless.
Pritam
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