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[Resolved]  Fastway Cable In Ludhiana (Punjab) — Forcing Implementation Of set top Box

To whom it may concern,
Fastway Cable TV Network in Punjab (Ludhiana) is unnecessarily forcing the implementation of Set Top Boxes in homes which use their services. There has been no notice whatsoever regarding the implementation of the said boxes by the central or the state govt. Despite this, they shut down cable services everyday for 4-5 hours without informing the consumers about it and say that this will continue if we don't get the set top boxes installed by them. We pay the monthly rental which has been set by the cable operators on timely basis but still the sheer monopoly of the Fastway Cable TV Network in Ludhiana is causing grievance to us the consumers. Entire city of Ludhiana is facing this problem. On asking, the network provider bluntly comments that this is a TRAI regulation which has to be followed, but such is not the case. They are doing this primarily to extract more money from the consumer under the pretext of the set top box. If even after paying money for the services we are subjected to this kind of attitude and problems, then what is the use of these services.
Please resolve this problem to the earliest and take appropriate steps regarding the same.
Thank You
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  9 Comments     Updated: ShareTweet

Comments

pls add haryana new in stb
Fastway service is very very bad 2 month ago complate is not solve out [protected]
Following Channels services has been discontinued by the fast way cable in Punjab for the last 2 months or so, even kj spite of repeated calls to[protected] no action has been taken to telecast the same./
N.D.T.V. NEW HINDI AND ENGLISH NDTV IMAGE NDTV GOOD TIME AND even STAR NEWS is not available also several request has been made to telecast FOOD FOOD channels, no appropriate action taken, please look into the compliant and do the needful

k.l.goswami amritsar
fopr the last 2 days fast way cable service is in bad stat of affairs, no proper singles and voice clarity, please look into the compliant

k.l.goswami amritsar
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hiiii
Z channels was disabled for the last 5-6 days and it is given to understand that the fast way cable is not providing .More over we are giving Rs 280/- per month and the channel shown as they want
useless service

not giving forms for selection of channels

not giving us forms to select channels
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Very poor service of fastway in Ludhiana Barewal Shant Park. Not attending despite repeated requests. No generator to restore the service. Must be stopped.
Dr Joginder Singh

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    FastWay Transmission Phone
    +91 92 1709 2170 [Customer Care]
    +91 16 1468 4108 [Nodal Officer]
    FastWay Transmission Address
    Lajjya Tower, Sham Nagar, Ludhiana, Punjab, India - 141002
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