[Resolved] Fastway — Cheating and Poor Service | |||
I am here to tell the plight of all customers of Fastway Cable in Punjab. Fastway is cheating its customers by giving poor hardware and service. On their website they say get all 300+ channels for Rs.215 + taxes. But I am paying rs. 250 for TV-1 and Rs.150 for TV-2 and still getting many channels blocked. They are even blocking free to air channels like Star Utsav,Zee Smile etc. and also some ultra cheap channels like Sahara One,Zee Classic etc. They are said to be paid. So what am I giving them in the form of Rs.400,charity or Bill? See the link below from their Platinum Pack joke PDF file. http://www.fastway.in/images/Platinum.pdf Also set-top box always lags,sound is too low on some channels ans too high on some ones. On some channels sound comes through left speaker or right speaker only. Video stutters and lags. Block channels on their will. They are acting like government authorized culprits. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
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+91 92 1709 2170 [Customer Care]
+91 16 1468 4108 [Nodal Officer]
Lajjya Tower, Sham Nagar, Ludhiana, Punjab, India - 141002
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