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Fastway — set top box not working properly

set top box not working
My set top box is not working properly since a few days. Complaint was done at [protected] four days back and since then my life has become hell as everyday I receive a minimum of 5-6 calls at odd hours asking the same questions repeatedly such as my address, name of my local cable operator, VC no.of the box,with the promise of sending someone within an hour. But nobody has so far come to see and attend to the problem.
I am so badly harassed by unnecessary phone calls. Moreover they have stopped showing the analogue connection adding to our misery and forcing us to buy set top boxes for every TV set.
I wonder how will they manage so many boxes and related problems which shall be manifold as compared to what it is today.
CAN ANYBODY DO SOMETHING ABOUT THIS??????
I
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complaint of set top box — not working properly

It is regretted to say that
There was free check camp at pune from 29.09.08 to 03.10.08,
i lodged my complaint.
two representatives came on 07.10.08 and told that set top box needs to be upgraded they also said that it will be done on 10.10.08.but nothing has been done
Yes,
No expert staff to attend the fault.
Useless prersons arrive to attend the complaint.

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    FastWay Transmission
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    FastWay Transmission Phone
    +91 92 1709 2170 [Customer Care]
    +91 16 1468 4108 [Nodal Officer]
    FastWay Transmission Address
    Lajjya Tower, Sham Nagar, Ludhiana, Punjab, India - 141002
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