[Resolved] Fenesta - UPVC Windows — Fenesta quotes - Non Transperent
I had received two quotations one for Openabale and another for Sliding windows.
For Openable the dealer had given me 5% discount from the whole value.
For Sliding the pricing didn't indicate any discounts.
When enquired the reply I received was that "Discount is already included in the quotation".
I told him to get me a quotation with the indicated discounts on the same to which the representative was reluctant and informed me that the new software installed doesn't have this capability.
Well I gave him the option of working out the quote in front of me so that I can view the discount details and said if in order, I can place order immediately.
He refused to do the same as it was against company policies.
He had agreed to send me a mail confirming the above which so far has not reached me.
I am extremely unhappy as the proceeds are not transparent.
I hope you will understand the fact that a customer who complaints is actually a well wisher.
Details of the service provider.
SRE LAKSHHMION BUILTECH,
43.II nd Street,
Adyar, Chennai - 20.
Was this information helpful?
Aug 14, 2020Complaint marked as Resolved