[Resolved] Fiat Linea Emotion Pack Petrol — Manufacturing Defects in Car | |
Hi, I Purchased Fiat Linea Emotion Pack Petrol on 24th July 2009. It was delivered to me late in the evening and next morning(25th July) i saw many stains inside the car and very next day(26th July2009) i found that door front left door lock had some problem and i was not able to open the door from inside the car. i called the workshop and these guys said sir you will have to come and get it repaired from the workshop, because of my busy schedule i decided to get it fixed as per my conveniance. But story doesn't end here, on 28th July 2009 (Just four days after delivery) morning i started from my home for a important meeting with a customer and after driving just 3km i found out clutch of the car was not working and it was imposible to shift gear also and somehow i managed to park the card on the left side of the road. I called 24X7 helpline and these guys reached that place in one and a half hour and decided to tow the car to the workshop and later i called to find out what was the fault then every body including the workshop manager of Techno Automobiles, Raja Puri, Dwarka, New Delhi. Mr Rao doesn't have any clue what was the problem. but they called me and told me that problem now fixed up and i can come and collect the car. After all this i feel there was multiple manufactiring defects in the car and Techno Automoblies GM Mr Subhash Aggarwal didn't take any action on this(I called him also). Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
I baught the Fiat Linea Emotion Petrol from Techno Automobiles Ltd. Dwarka New Delhi and driven around 8500Kms now i am totally unsatified with their reponses and the services. First of all while delivering the Car they have put the wrong No. Plate which is being desovered by me now (after 7months) when i got the RC and the No. is wrongly endorsed everywhere like insurance etc I dont know how this will get sorted out.
2.They didnt had the Price for Silencer unit when i visited to their service centre for silencer repair and one rubber part was worn out which was not replaced.
3. The Service Centre have put Mobil Engine Oil instead of Selena recommended by Fiat. On asking them why the engine level has gone down by more then 1ltr when their is no leakage. It means that their was less oil or they have not checked during first sevice their was no response from them and I was charged around Rs.1100 for that and that too for the oil which is not recommended. Secondly they charged around Rs.100 for small Nuts and Bolts which they were suppose to provide while fixing the Mud Flaps. Mud Flaps as it is took more then 4 months thought they were complimentary. I want to bring this to your kind notice as I am a hardcore Fiat fan and this attitude has disturbed me a lot and as on date when people are still sceptical about buying the Fiat vehicles for their this is really disturbing for a world class company. I owned a Sienna around 3 yrs back which made me buy this car. Fiat has to look into these issues else its their own choice. I am writing this email in anticipation that these problems should be taken care of and should not happen to people in future.
Warm Regards
2.They didnt had the Price for Silencer unit when i visited to their service centre for silencer repair and one rubber part was worn out which was not replaced.
3. The Service Centre have put Mobil Engine Oil instead of Selena recommended by Fiat. On asking them why the engine level has gone down by more then 1ltr when their is no leakage. It means that their was less oil or they have not checked during first sevice their was no response from them and I was charged around Rs.1100 for that and that too for the oil which is not recommended. Secondly they charged around Rs.100 for small Nuts and Bolts which they were suppose to provide while fixing the Mud Flaps. Mud Flaps as it is took more then 4 months thought they were complimentary. I want to bring this to your kind notice as I am a hardcore Fiat fan and this attitude has disturbed me a lot and as on date when people are still sceptical about buying the Fiat vehicles for their this is really disturbing for a world class company. I owned a Sienna around 3 yrs back which made me buy this car. Fiat has to look into these issues else its their own choice. I am writing this email in anticipation that these problems should be taken care of and should not happen to people in future.
Warm Regards
To, Date:[protected]
Mr Anil Bagaria
63 C, Ballygunge Cirular Road
Kolkata – 700019
Rahul Agarwal
K.B. Motors,
2/3 Judges Court road,
Kolkata-27
I had purchased a Black Fiat Linea Dynamic WB 06C 7700 from your showroom on the 12th of February 2010 under the name of Flora Ballpens Pvt Ltd. I have a few complaints regarding my buy. It is a brand new car, yet there are a few glitches:
• There was a dent under the ribbon on the bonnet and the roof.
• Scratches on the roof.
• Headlights are misaligned.
• Wiper is not functioning properly.
• Dashboard is loose
I am very surprised that a new car from your showroom has so many problems, it makes me almost certain that the car is not new. Please look into the matter and change the car immediately and give me a fresh new car.
This was the letter given by me to Mr Agarwal on the 15th February 2010. I was asked to leave my car
for above defects to be fixed, which I did on the 17th February 2010 and was asked to collect it two days later. Despite having gone twice I still haven’t received my car and it has been over ten days. The first time the car wasn’t ready and the second time there were still some problems unfixed and a new dent on the bonnet and a scratch on the boot. They have asked me to come back again on Monday 1st March and collect the car.
I have paid over Rs 8.5 lacs for the car and when I am paying such a high amount for a product I expect nothing but the best quality and service, so far your company hasn’t lived up to either. I am only demanding my money’s worth.
I would like you to look in to the matter seriously, fix all the glitches and make sure there are no defects when I collect my car. I am appalled at your laidback stance and your lack of commitment towards your customer.
Mr Anil Bagaria
63 C, Ballygunge Cirular Road
Kolkata – 700019
Rahul Agarwal
K.B. Motors,
2/3 Judges Court road,
Kolkata-27
I had purchased a Black Fiat Linea Dynamic WB 06C 7700 from your showroom on the 12th of February 2010 under the name of Flora Ballpens Pvt Ltd. I have a few complaints regarding my buy. It is a brand new car, yet there are a few glitches:
• There was a dent under the ribbon on the bonnet and the roof.
• Scratches on the roof.
• Headlights are misaligned.
• Wiper is not functioning properly.
• Dashboard is loose
I am very surprised that a new car from your showroom has so many problems, it makes me almost certain that the car is not new. Please look into the matter and change the car immediately and give me a fresh new car.
This was the letter given by me to Mr Agarwal on the 15th February 2010. I was asked to leave my car
for above defects to be fixed, which I did on the 17th February 2010 and was asked to collect it two days later. Despite having gone twice I still haven’t received my car and it has been over ten days. The first time the car wasn’t ready and the second time there were still some problems unfixed and a new dent on the bonnet and a scratch on the boot. They have asked me to come back again on Monday 1st March and collect the car.
I have paid over Rs 8.5 lacs for the car and when I am paying such a high amount for a product I expect nothing but the best quality and service, so far your company hasn’t lived up to either. I am only demanding my money’s worth.
I would like you to look in to the matter seriously, fix all the glitches and make sure there are no defects when I collect my car. I am appalled at your laidback stance and your lack of commitment towards your customer.
hi,
i was planning to buy linea Emotion this december...But after hearing these complaints, i have changed my mind right now, and would purchase fiesta Zxi.
i was planning to buy linea Emotion this december...But after hearing these complaints, i have changed my mind right now, and would purchase fiesta Zxi.
Fiat Linea Emotion Pack Petrol — V.poor manufacturer & poor VST motor service
all are true regarding fiat cars,very poor response from VST motors serves,chennai also. its better fiat can stop car production, & their service stations can cont. their sleep as they always do.i feel like cont. more, but its of no use & there will be no response hi, i agree with above statement, even i own fiat liena 2009 i brought it from Concorde motors Cochin. am having the compliant with engine, its oil is getting burned and showing engine failure, i heard alot of complaints about liena that showing engine trouble when it reach to 60, 000 km.. So please never buy liena. i given my car to repair at the service center every time they fill oil again and return for me to check for me for another 1000km as per this many 1000 has gone. Lastly demand more 1.5lakhs for repairing it. even now my car cover warranty the company demanding such a higher price and they saying i should drive my car only through highway. So am planning to buy NEW FIAT AIR CAR. so it be much better than higher ways na. Really am feed up.. SO PLEASE NEVER GO WITH FIAT... its better to buy a bull cart than buying linea.. if you wanna to know more fiat problems write me. [protected]@gmail.com
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TATA Motors Ltd
Fiat Division
KOLKATA
Dear Sir,
Sub : Complain regarding manufacturing defects & others.
Ref : Fiat Linea. Ch. No. 9000506 Dt. 29.06.09
I want to bring your kind attention on the following facts & problems I am facing from day one of the purchase.
1. Kilo-meter not working.
2. Cigarette lighter out of order 100 %.
3. Noise while switching on AC.
4. Cooling of AC very poor.
5. Noise when releasing brake.
6. Steering Noise.
7. Suspension noise.
8. Front Panel button gone inside.
9. There are Screw driver marks on the panel as if it was opened & repaired.
10. We feel we have been supplied old stock vehicle or a DEMO car where as we are informed as May’09 manufactured.
I personally feel that I was cheated on this particular car, hence we have differed purchasing 2 more FIAT cars / Linea & Punto ) and have gone for Maruti Dzire & Swift, we can provide you with proofs.
My son called up your sales person at Kolkata what he says why you are complaing now after 1 month secondly he says you must have driven the good no of Kms, so he means a car is a show peace.
Some of the faults were informed to the dealer ( RD Motors Kolkata ) while on way to Asansol after taking delivery.
I request you to replace the car & oblige.
Thanking you
Yours faithfully
Ms. Saroj Dokania
31st July 2009