| Address: | Thane, Maharashtra |
Order ID: OD[protected]
Product: Prestige PIC 3.0V2 with Bundle Pack 5 liter Cooker+ 280 mm Tawa Induction Cook Top
I order one product Prestige Pic 3.oV2 from Flipkart.com and i place a order on : 11 November 2012, 1:03 PM Rs.4495 through HDFC credit card EMI 6 month emi option. 12 of November deducted form my credit card account and convert it to EMI. Then 10 days i am waiting for my product but i was not received any information from Flipkart about delivery, after 10 day i mailed to Flipkart about my product delay and asked them when i will get my product, then the reply on 22 of november this product is now out of stock and they said they not able to deliver the product and they reply that i ll get my amount refunded at 4 December 2012 at my credit card account. this is the mail below what they said :
Dear Sushobhan,
Greetings from Flipkart!
Order ID: OD[protected]
Product: Prestige PIC 3.0V2 with Bundle Pack 5 liter Cooker+ 280 mm Tawa Induction Cook Top
We would like to inform you that as an online store, we buy items as per customer requirements, from different locations and depend completely on the availability of the products.
Unfortunately, despite our best efforts, we were unable to obtain the item to fulfil this order. Hence, we are left with no alternative but to cancel your order for this item.
We will initiate the refund of Rs. 4495/- for the payment made towards this order and the same will reflect in your card by December 4, 2012, as per banking procedures.
Please accept our sincere apologies for the inconvenience caused. We request your understanding in this matter.
Help us improve our customer service by sharing your feedback here:
https://www.surveymonkey.com/s/Flipkart-customer-feedback-survey?c=[protected]
Please write back to us should you have any other questions or need further assistance.
Regards,
sandhya
Flipkart Customer Support
www.flipkart.com
The Online Mega Store!
After this mail till today is 8th of December 2012 still not get my amount refunded from Flipkart and my credit bill also has come with the amount to pay to the bank. Please help me out of this issue take a quick action with Flipkart.com they are cheated me
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