[Resolved]  Flipkart.com — Shipping at wrong address

Address:Bangalore, Karnataka

Hi,

I made one order in flipkart.com with Order no OD[protected].This was delivered in two parts by a courior named overnite express.For the entire order I gave address of West Bengal with PIN Code 711103.In the notification mail they have mentioned the same address.However, when I checked the order status for the second part of the order in the courior website ,it shows courior has been sent to BARODA instead of HOWRAH.The AWB for the courior is [protected].
Now,
I called up Flipkart and informed customer care about the issue.The customer care guy comfortably told me that this is the operational way of that courior and I shall get it on time.Kolkata to Howrah takes 1 hour then which courior will send it to baroda and again from there to howrah!!!
Then I checked with the courior kolkata team and he confirmed that it's delivered to baroda by mistake but supposed to be delivered to howrah.Now they cannot confirm when I shall receive this!!!

This is disgusting that Flipkart doesn't care post delivery.I have paid in advance still they are sending by low profile courior service and customer care is reluctant to solve the issue.
Please refund my money for this order I don't want this anymore.

My contact no is [protected].Get back for more clarification
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Aug 13, 2020
Complaint marked as Resolved 
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