I bought a wireless router on July 27, 2013 and got it delivered on Monday,July 29, 2013 Order ID: OD[protected]. Only when I started setting up the router I realized that my Internet service provider(ISP) does not support the router that I had bought(The router supports ADSL technology, my ISP is supporting only DSL technology). There is a 30 day return back policy from flipkart, but when I called their call center, they are not ready to take it back. I even told them I will buy a new product from them because the one I got is of no use to me. They didn’t agree to that as well. The only reason that I used flipkart was because I had got a flipkart e-voucher from my organization. Had I bought this from a shop, they would have taken it back if I tell them my ISP is not supporting this router, given the fact that I was ready to take a new one. Forget the 30 day return back policy,I was not even asking for a refund, any other shop would have shown a basic minimum courtesy for this. Was this information helpful? |
Homeshop18 — homeshop18 is a fake organisation
I placed an order a 20 litre microwave oven on 17-aug-09 and i have paid RS.4450 before dilivery of the product on 21-aug-09 company promised to send a product with in 10 or 15 days from the date of payment but i have not recived the product yet and they are not giving any information even i have been calling to homeshop18 for a month.i think the company if doing froud with its customer .according to the customer rights, i want my money back and goverment should take serious action against this froud company