[Resolved] Flipkart — wrong product delivered ; Order Id : OD [protected] ; Tracking Id - MC00453679

obins choudhary

Address:

Pune, Maharashtra

Order Id : OD[protected]
Tracking Id - MC00453679
Product : "Capdase SJHCS510E-P201 Soft Jacket 2 Xpose w/Free Screen Guard For Desire S S510E"

I ordered CAPDASE case for HTC DESIRE S but was delivered WILDFIRE S case on 6th Jan 2012.
The product id and other product details were correct in the shipment message.I logged complain against wrong product delivered to their customer care. They called me back and made sure the product will be replaced. When i didn't get their further response i wrote back to their customer care.
This time they replied the product will not be replaced as it doesn't fall under 30 day replacement programme.

Now, i ended up paying for the wrong product which i don't require.

Obins Choudhary
obins.[protected]@libery.co.za
[protected]
Pune

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Flipkart reviews

View all 46546 Flipkart Reviews

Comments

RPJ

from Mumbai, Maharashtra

It seems FLIPKART is now specializing in sending incorrect products or any products of their own liking to the customers and ignoring any mail or telephone communication made to rectify their mistake.

I have ordered an HCL tablet, for which they have wrongly delivered the product and now refuse to revert to any mails that I am communicating to them. Furthermore, every time their tele support person will require complete details and then say that they will revert on the same

Flipkart is getting to be highly unprofessional and bad service provider, totally unexpected from such a promising company.