[Resolved] Fly Mobile Hummer — manufacturing defect on fly mobile display | |
DATED –14.10.2008 RESPECTED SIR, SUB- RESQEST FOR COMPENSATION OF RS 2000/ OR REPALACEMENT OF NEW SET AGAINST DAMAGE OF LCD SCREEN (MANUFACTURING DEFECT) IN FLY MOBILE HANDSET HUMMER IMEI NO-[protected] PURCHASED ON 31ST AUGUST 2008 IN RESPECT OF TAMAL BASU BANGALORE. SIR, I TAMAL BASU PURCHASER OF YOUR NEWLY LANCHED FLY MOBILE SET (HUMMER) AGAINST IMEI NO-[protected] STATED THAT, I PURCHASED FLY MOBILE TO GET QUALITY PRODUCT AND THE GOOD WILL OF YOUR COMPANY. BUT IT IS SORRY TO INFORM YOU THE ON 12TH OCT 2008 WHILE THE SET WAS IN CHARGING MODE, WITH IN A MINUTE, A CRACKING SOUND OCCURRED AND IT WAS FOUND THE LCD SCREEN WAS BROKEN FROM INSIDE. ACCORDINGLY ON 13TH OCT 2008 I WENT TO CUSTOMER SERVICE CENTER (DETAILS IS GIVEN BELOW) TO GET THE SET RAPAIRED IT WAS NOTICED THAT MOST OF THE FLY MOBILE CUSTOMERS ARE SUFFERING THE SAME PROBLEM THAT IS THE CRACKING OF LCD SCREEN DISPLAY WITH OUT ANY VALID REASON. (HOPE THEY WILL ALSO CONVAY THEIR PROBLEMS TO YOU SOON ONE OF THE CUSTOMER WHOES IMEI NO- [protected] BEARING HIS MOBILE NO- [protected] IN RESPECT OF MR KALI PRASAD SAME PROBLEM) THE ESTIMATED COST, GIVEN BY THE SERVICE CENTER IS APPROX 2000/- FOR REPLACING OF LCD SCREEN WITH A MINUMUM PERIOD OF 15 TO 20 DAYS WHICH IS TO BE PAIED BY ME, SIR IT IS NOT MY FAULT, IT’S THE MANUFACTURING DEFECT OR DUE TO THE USE OF VERY LOW QUALITY PRODUCT IN THE SENSATIVE PARTS OF SUCH COSTLY MOBILES OF THE RENOUND COMPANY “FLY”. IN THIS REGARDS YOU ARE REQUESTED, TO LOOK INTO THE MATTER PERSONALY AND NECESSARY COMPANSATION OF RS 2000/- OR REPLACE WITH A NEW HAND SET AGAINST OLD ONE FOR THE GOOD WILL OF YOUR COMPANY AND CUSTOMER SATISRATION WHICH IS YOUR MAIN MOTTO. YOUR INTERFERENCE IS IN THIS MATTER ARE HIGHLY APPRECIATED, EXPECTED YOUR REPLY SOON NOTE--- THIS E-MAIL IS NOT ONLY TO GET COMPENSATION FROM THE COMPANY BUT ALSO A SUGGATION TO IMPROVE YOUR QUALITY PRODUCT IN THIS PRESENT COMPITATIVE MARKET, TO AVOID CUSTOMER SUFFERING LIKE ME. THANKING YOU, WITH REGARDS, YOURS FAITHFULLY TAMAL BASU #487/B 1ST B CROSS 3RD MAIN MATHIKERE BANGALORE-560054 MOBILE [protected] SERVICE CENTER DETAILS/SET DETAILS ACCEL FRONTLINE LIMITED NO 18/8 SALEH CENTER CUNNINGGHAM ROAD BANGALORE –560052 [protected]/06 mprc.[protected]@accelfrontline.in CALLNO: BLR-FL-003200/2008 IMEI-[protected] VENDOR-FLY MODEL-HUMMER HT1 ITEM DESCRIPTION-EXCHANGE UNIR HUMMER HTI PURSHASED ON –31.08.2008 DEALER NAME- HOT SPOT RETAIL LIMITED SHOP NO 46, 1ST MAIN ROAD YASHWANTPUR BANGALORE 560052 INV NO –[protected] DATED 31.08.2008 Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
i have fly v60i mobile.please tell me that this mobile is compatible to connect internet to the computer or not.
Reply
Subject: Request for replacement of LCD Screen of FLY Mobile set model No. SL 500i and compensation of Rs.1800/-
Respected Sir,
I have purchased FLY Mobile Phone from the dealer 'SANGEETHA' Malleswaram, Bangalore on 30.11.2007 at a cost of Rs.5, 650/- thinking that it is a quality product. The model of the set is Fly 500i and the IMEI/Serial No. is [protected]. However, to my surprise the Display LCD screen has been broken on 24.10.2008 when the mobile set was kept in my trouser pocket. The set was not at all fallen or damaged. I am very much sure that it is an manufacture defect. I have registered for the replacement of LCD Screen at your service center, "ACCEL FRONTLINE LIMITED, # 18/8 Saleh Centre, Cunningham Road Bangalore 560052 on 28.10.2008 vide it Call No. BLR-FL-005316/2008. The Service center had estimated the cost of replacement of the LCD Screen at Rs.1800/- . However, till date the service center has not replaced the LCD screen and return the mobile set. I think your company has to replace the LCD Screen free of cost or replace the mobile set as it is a Manufacturing defect. More than 20 days has been elapsed from the date of complaint, but the set is not yet repaired. I have no other alternative but has to approach the Consumer Court if the set is not repaired within a week. I hope your esteemed company will take necessary action in this regard immediately.
Yours faithfully,
K. GOPALAKRISHNA,
ACCOUNTS OFFICER, [Department of Posts]
# A-IV/4, POSTAL STAFF QUARTERS,
KAVALBYRASANDRA, R. T. NAGAR, BANGALORE -560 032.
CONTACT No. [protected]
Details of the Mobile Set:
MODEL: FLY SL 500i.
IMEI No. [protected]
DATE OF PURCHASE: 30.11.2007
PURCHASE PRICE: Rs. 5650/-
DEALER NAME: SANGEETHA,
#284/1, Sampige Road, Near 18th Cross, Malleswaram, Bangalore -560 003, Tel: 23346111
Invoice No. SI/MAL/5824
SERVICE CENTER DETAILS/SET DETAILS:
ACCEL FRONTLINE LIMITED
NO 18/8 SALEH CENTER
CUNNINGGHAM ROAD
BANGALORE –560052
[protected]/06
mprc.[protected]@accelfrontline.in
CALLNO: BLR-FL-005316/2008
IMEI-[protected]
Respected Sir,
I have purchased FLY Mobile Phone from the dealer 'SANGEETHA' Malleswaram, Bangalore on 30.11.2007 at a cost of Rs.5, 650/- thinking that it is a quality product. The model of the set is Fly 500i and the IMEI/Serial No. is [protected]. However, to my surprise the Display LCD screen has been broken on 24.10.2008 when the mobile set was kept in my trouser pocket. The set was not at all fallen or damaged. I am very much sure that it is an manufacture defect. I have registered for the replacement of LCD Screen at your service center, "ACCEL FRONTLINE LIMITED, # 18/8 Saleh Centre, Cunningham Road Bangalore 560052 on 28.10.2008 vide it Call No. BLR-FL-005316/2008. The Service center had estimated the cost of replacement of the LCD Screen at Rs.1800/- . However, till date the service center has not replaced the LCD screen and return the mobile set. I think your company has to replace the LCD Screen free of cost or replace the mobile set as it is a Manufacturing defect. More than 20 days has been elapsed from the date of complaint, but the set is not yet repaired. I have no other alternative but has to approach the Consumer Court if the set is not repaired within a week. I hope your esteemed company will take necessary action in this regard immediately.
Yours faithfully,
K. GOPALAKRISHNA,
ACCOUNTS OFFICER, [Department of Posts]
# A-IV/4, POSTAL STAFF QUARTERS,
KAVALBYRASANDRA, R. T. NAGAR, BANGALORE -560 032.
CONTACT No. [protected]
Details of the Mobile Set:
MODEL: FLY SL 500i.
IMEI No. [protected]
DATE OF PURCHASE: 30.11.2007
PURCHASE PRICE: Rs. 5650/-
DEALER NAME: SANGEETHA,
#284/1, Sampige Road, Near 18th Cross, Malleswaram, Bangalore -560 003, Tel: 23346111
Invoice No. SI/MAL/5824
SERVICE CENTER DETAILS/SET DETAILS:
ACCEL FRONTLINE LIMITED
NO 18/8 SALEH CENTER
CUNNINGGHAM ROAD
BANGALORE –560052
[protected]/06
mprc.[protected]@accelfrontline.in
CALLNO: BLR-FL-005316/2008
IMEI-[protected]
Fly Sl 500i cell phone — bad quality product
Dear Sir/Madam I want to draw your kind attention regarding a mobile phone of FLY SL 500i. I bought this phone on 17 Feb. 2008 from Hotspot Retails Pvt. Ltd., Shop No. SCF 64, Sec-15 Market, Faridabad (Haryana) Ph. : [protected], bill no. 2566 and IMEI no.[protected]. After 2 months, I found this phone very faulty. The hotspot guys sent it to service centre. After 10 days it got not working again. They sent it again but no use. Earphone was replace but the replaced one was also collapsed in 15 days. I sent my phone to service centre again for repair but nothing is happening. The phone is not working yet. It has software problem, auto switch off even after serviced 3 times. I am trying to contact Meridian Mobile Pvt. Ltd. Ph. :[protected]/76, [protected], the numbers given on service book, no reply is coming on these phone numbers. Is there any solution for this problem. Please advice me. I email this complaint to service centres having mail ID is [protected]@yahoo.co.in, [protected]@yahoo.co.in, but nothing comes out, the person call me at Nehru Place again and told me that I will replace the Motherboard, but after opening of handset he said, We cannot change it because cell phone having junk stain in it, and warranty is not applicable, I want to draw yout attention that last time when I got it serviced from the service centre, they stick a sticker on it and the gum has left it stain on inside the handset. Is It my fault ?. Plz help me to sort out this problem. Thanks & Regards Sandeep Arora [protected] I also faced same problem with my SL 500i Fly mobile with broken LCD display.No one listen in the Fly company.
Fly Mobile — product defect
helloRes Sir,
i purchase a MC125 handset fly mobile from himalaya bid bazaar
invoice no [protected] dt 26/6/11 cash memo ,Trusting your name
and company I had not checked the working of handset ,unfrtunetly
on 28/6/11 I try to use the hand set while I found that second simcard
slote not working, I am senior citigen not able to move thou I contect
the soap from your mall I purchsed the same.it is a product defect
but the shoap man decline to exchange the hand set and kicked me out
and said that you go to service centre ,away from your mall about 20 km.
I request him to take it and manage to get it reples or repair the same.
Sir I am regrate to say that I had purchase the thing on the NAME OF
BIGBAZAARE CREDIT, is it no any responcibility after sell service arrise
after a very few days .
More I like to draw your kind attention that the telephone number
printed on cash memo is wrong as I am living in onther city at
nadiad and comple to spend more fair and financial loss still
the handset not exchange please iniciate action
thanking you
yours faithfully
sudhir chauhan
[protected]
[protected]
no any kind of service after sell awailable
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
96
Pending
0
Resolved
69
View all 96 Fly Mobile reviews & complaints
View all Fly Mobile contact information