[Resolved] Fly Mobile Model Sl 500i — Request for replacement of LCD Screen of FLY Mobile set model No. SL500i and compensation of Rs.1800/- | |
Respected Sir, I have purchased FLY Mobile Phone from the dealer 'SANGEETHA' Malleswaram, Bangalore on 30.11.2007 at a cost of Rs.5, 650/- thinking that it is a quality product. The model of the set is Fly 500i and the IMEI/Serial No. is [protected]. However, to my surprise the Display LCD screen has been broken on 24.10.2008 when the mobile set was kept in my trouser pocket. The set was not at all fallen or damaged. I am very much sure that it is an manufacture defect. I have registered for the replacement of LCD Screen at your service center, "ACCEL FRONTLINE LIMITED, # 18/8 Saleh Centre, Cunningham Road Bangalore 560052 on 28.10.2008 vide it Call No. BLR-FL-005316/2008. The Service center had estimated the cost of replacement of the LCD Screen at Rs.1800/- . However, till date the service center has not replaced the LCD screen and return the mobile set. I think your company has to replace the LCD Screen free of cost or replace the mobile set as it is a Manufacturing defect. More than 20 days has been elapsed from the date of complaint, but the set is not yet repaired. I have no other alternative but has to approach the Consumer Court if the set is not repaired within a week. I hope your esteemed company will take necessary action in this regard immediately. The cost of the LCD Screen may also be borne by the FLY company. Yours faithfully, K. GOPALAKRISHNA, ACCOUNTS OFFICER, [Department of Posts] # A-IV/4, POSTAL STAFF QUARTERS, KAVALBYRASANDRA, R. T. NAGAR, BANGALORE -560 032. CONTACT No. [protected] Details of the Mobile Set: MODEL: FLY SL 500i. IMEI No. [protected] DATE OF PURCHASE: 30.11.2007 PURCHASE PRICE: Rs. 5650/- DEALER NAME: SANGEETHA, #284/1, Sampige Road, Near 18th Cross, Malleswaram, Bangalore -560 003, Tel: 23346111 Invoice No. SI/MAL/5824 SERVICE CENTER DETAILS/SET DETAILS: ACCEL FRONTLINE LIMITED NO 18/8 SALEH CENTER CUNNINGGHAM ROAD BANGALORE –560052 [protected]/06 mprc.[protected]@accelfrontline.in CALLNO: BLR-FL-005316/2008 IMEI-[protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
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plz mobile fly sl500i lcd scren prize
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Fly mobile set/ SL500i — No display
I have purchased a Fly mobile set (SL 500i) on 27/05/2008 from RPG Cellucom India (P) Ltd., c/o Spencer's Super Avisar, EM Bypass, Kolkata. The set is occasionally used at my home. The set stopped showing any display from 15/05/2009; for which I have shown to the authorised service centre Sri Balaji Infocom, Durgapur (W.B.).The set was received by them for checking for which they have given me the Job Sheet counter foil, Tag no.1565, dated 18/05/2009. After two days, the service centre person rang me and told that the spring got damaged for which repair charge of Rs.600/ is required. Though within the warranty period, I had no other option than to accept it.I have received the the repaired one with the payment of Rs.600/ on today(27/05/2009). My complain is that why I should pay for it when the warranty is applicable.