[Resolved]  Fly Mobile — DENIED FOR WARRANTY

Address:

Surat, Gujarat

RESPECTED SIR,

I HAD BROUGHT A NEW FLY MOBILE HANDSET MODEL NO: B-430 ON 10/02/2010 FROM BHATIA COMM.& RETAIL (INDIA) PVT. LTD. SHOP NO 1/2, DR. AMBEDKAR SHOPPING CENTER, RINGROAD, SURAT. BILL NO:13641/R. SERIAL NO OF HANDSET IS SNDF0B430BM0004557 & IMEI NUMBERS ARE [protected] & [protected].

I HAVE MANY PROBLEMS WITH THIS HANDSET, ITS NOT WORKING PROPERLY. I HAD VISITED AUTHORISED SERVICE CENTRE NAMED KASH PERIPHERALS, AT 6/669, MOTI SHERI, NEAR LALDARWAJA IN SURAT, GUJARAT, INDIA. I GOT ONE YEAR WARRANTY FOR THIS HANDSET AT THE TIME OF PURCHASE.

ON DATE 04/02/2011, ITS WARRANTY PERIOD WAS STILL RUNNING. BUT THEY REFUSED FOR FREE SERVICING AND REPAIRING. THE COMPANY AUTHORISED SERVICE STATION IS NOT CO-OPERATING IN PROPER MANNER & REFUSED TO REPAIR.THEY ARE CONFUSING ME AND DEMANDING UNAUTHORISED CHARGES FOR SERVICING AND REPAIRING IN ILLEGAL MANNER. I REFUSED TO PAY CHARGES FOR IT. SO THEY DENIED FOR WARRANTY AND GAVE INCORRECT AND FABRICATED REASON IN WRITEN WITHOUT LISTNING ME.

I HAVE NOT TEMPERED OR OPENED, NOR REPAIRED HANDSET AT ANY OTHER WORKSHOP. I AM TOTALLY UNSATISFIED WITH HANDSET, AUTHORISED SERVICE CENTRE AND DEALER SO REPLY AND HELP ME AS SOON AS POSSIBLE.

ADITYA PRAVIN VIRAS.
SURAT, GUJARAT, INDIA.
CONTACT NO.[protected]
Email : [protected]@gmail.com