[Resolved]  Ford — MANUFACTURING DEFECT

Address:Bhilwara, Rajasthan

WE HAD COMPLAINTED BEFOR TO FORD INDIA ON 08/06/2011. BUT STILL NOT GET ANY SATISFACTORY RESPONSE FROM COMPANY. OTHER THAN PREVIOUS COMPLAINTS WE HAVE NOW NEW COMPLAINT ABOUT VEHICAL FORD ENDEAVOUR RJ014UB7833, THAT POPULAR SHAFT HAS BROKEN IN RUNNING VEHICAL SO, AIR BAGS WERE OPEN IN RUNNING VEHICAL FOR TTHIS RESON THE CAR WAS IN JAIPUR WORKSHOP FOR 2 MONTHS. THAN THE A.C. WAS NOT WORKING SO AGAIN THE VEHICAL WAS IN YOUR WORKSHOP FOR 15 DAYS, COMPRESSER IS ALSO NOT WORKING. AND NOW CAR HAS PROBLEM IN DEPRESSION SO NOW IT IS STANDING IN JAIPUR WORK SHOP. ALL THESE PROBLUMS HAVE NOT BEEN RESOLVED BY YOU UP TILL NOW. WE HAD COMPLAINT BEFOR 2 TIMES BUT NO REPLY GET.
SIR NOW THIS TIME IF WE DONT GET SATISFACTORY ANSWER FROM UR END AT EARLIEST THAN WE WOULD BE FORCED TO KNOCK THE DOOR OF CONSUMER COURT AND, ELECTRONIC AND PRINT MEDIA. WE WANT TO SURRANDER ALL OUR VEHICALS PURCHSED FROM YOUR DEALER. TO THE COMPANY AS WE ARE TOTALLY FEEDUP WITH THE SERVICE OF THE DEALER.

(MD BIRLA)
CONTACT NO: [protected]

STILL WE HAVE NOT RECIEVED ANY ASSISTENCE ABOUT THIS COMPLAIN.WE HAD COMPLAIN IN COMPLAIN INDIA ALSO.
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Aug 13, 2020
Complaint marked as Resolved 
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My ford figo TDCI purchased 15 months back is giving me trouble, trouble, trouble and trouble. The vehicle fails to start and the keys goes blank on ignition. The vehicle has been sent to workshop thrice with the same problem in last 20 days. Once for one day, then for three days and finally for 8 days. During last repairs I was told the vehicle is being repaired after taking tips from the company personel and now nothing would happen. The vehicle was delivered back on 15th night and the same problem resurfaced on 17th Sept., 2011. It is high time for the company to act. No more research on my vehicle. Please take back the vehicle and replace with a new one. Do not take your genuine customer who was instrumental in getting your at least 10 figo sold for a ride( Local dealer Sequel Ford knows it). Please act now or I will be compelled to knock the doors of court.


Dr. Sanjay Soni,
195, Friends Colony,
Katol Road, Nagpur -13

Ph. [protected]/[protected]

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