[Resolved]  Ford Fiesta — Poor after sales service

Address:Kutch, Gujarat

It is to inform that we are having a Ford Fiesta bearing no- GJ-12-J 4570, purchased on our company name, the same had a problem of self start.

We have given our car to the authorised show room based at Bhuj, for the said repair on 25th Oct 10. But till date nothing positive has been done to our car. We do not understand what the staff of this show room are doing, whenever we are going to ask them the progress, they just give us fake reasons. It is very very shocking to know that company like Ford is such a team who could not repair a car in a span of more than 8 days that to for a very simple and minor fault.

Kindly look into the matter and solve our issue.

VED PRAKASH SINGH

Thanks & regards
For Swaminarayan Vijay Carry Trade Private Limited

(VED PRAKASH SINGH)+ 91 [protected]
MANAGER-ADMINISTRATION
S V C T House, Mirzapar Road,
Bhuj-Kutchch
Gujarat-370001
Tel/FAX +[protected]/2/3/4
Browse us at www.svctgroup.com
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ford India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    24%
    Complaints
    1694
    Pending
    0
    Resolved
    398
    Ford India Phone
    +91 44 2455 1500 (Corp. Office South)
    +91 22 6702 4300 (Corp. Office West)
    +91 33 6454 0374 (Corp. Office East)
    Ford India Address
    S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
    View all Ford India contact information